Accenture

 
 

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With more than 181,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Accenture collaborates with clients to help them become high-performance businesses and governments. We have extensive relationships with the world's leading companies and governments and work with organizations of all sizes—including 96 of the Fortune Global 100 and more than three quarters of the Fortune Global 500.

 Accenture services for the Retail industry

 

Accenture offers services in management consulting, technology and outsourcing. Using our industry knowledge, service-offering expertise and technology capabilities, we identify new business and technology trends and develop solutions to help clients around the world.

 

Our extensive experience in the retail industry has led us to focus on 4 areas of capabilities in retail:

 
  • Accenture Demand Generation - provides a set of methodologies, assets, tools, and industry experts that help retailers apply shopper, market and competitive insights to drive demand and increase customer loyalty.
  • Accenture Demand Fulfillment - provides innovative supply chain solutions that enable customer-centric operations (e.g., speed, in-stock, and fresh), things that matter to shoppers and drive measurable, sustainable performance improvements—all with a holistic lens of "source to shelf."
  • Customer Service and Channel Operations - leverages industry expertise, leading practices, methodologies, technology support, and training to help retailers deliver improved performance across all dimensions of channel operations, including branding, workforce management, inventory management, shopping experience and services.
  • Effective Enterprise - helps clients to better design, automate, enhance, or scale their back office functions through more effective use of technology, implementing shared services, improved workforce processes and management, and outsourcing.

 Innovation at Accenture

 

Innovation is at the top of our agenda, and RFID plays a role in this agenda, in addition to other technology developments. Accenture has realized more than 96 RFID projects across the globe in more than 26 industries including retail and other industries.

 

Our projects have used and combined many different technologies, including RFID / GPS / NFC / Sensor, and we have executed all phases of the RFID project lifecycle, from conception to industrial roll-out. The type of work we do in this area covers:

 
  • Business analysis: Accenture applied its proven RFID Solution Methodology to rapidly determine opportunities for the use of RFID solutions.
  • Project implementation: Accenture played a key role in RFID solution design and led the system integration work, including user acceptance and pilot deployment testing.
  • Change Management: Accenture planned, organised and managed change activities to bring the successful completion of RFID project goals and objectives.
 

We use our investment in research and development — on which we spend approximately $300 million annually — to help create, commercialize and disseminate innovative business strategies and technology solutions.

 Accenture as a Member of the Future Store Initiative

 

We aim to bring new ideas to the Metro Future Store Initiative team, based on our innovative retail projects worldwide. We also collaborate with Metro and its key MFSI partners to bring new industry leading solutions to life, through utilizing our industry expertise as well as our skills in experience implementing new technologies and process change in a retail store environment to drive revenue and profit improvement.

 CONTACT

 

Dyllis Hesse
Accenture GmbH
Phone: +49 211 9120 4616
E-mail:  dyllis.hesse@accenture.com

 

Erick Meunier
Accenture Technology Labs
Phone: +33 492 948 077
E-mail:  erick.meunier@accenture.com

 www.accenture.com