FAQ
Can I use the Mobile Shopping List if my mobile phone is not equipped with an autofocus camera to scan the products?
The Mobile Shopping List can basically be used with any mobile phone. Due to the variety of operating systems that exist in mobile phones, the scanning function can currently only be performed with some smart phones. However, we are working on the rapid implementation for as many smart phones as possible.
Isn’t it too expenses and also complicated to use the Mobile Shopping Assistant or the Mobile Shopping List?
If the customer scans the bar codes of items with the MSA / Mobile Shopping List, the device accesses a central database to call up product and price information. For this purpose, a wireless internet connection is required. We assume that so-called internet flat rates will also prevail for mobile phones in the future. This means that an unlimited use is settled through a fixed monthly rate.
Are my data safe?
Yes, they are. As a matter of course we always process personal data in compliance with the pertinent legislation. We guarantee this in the Terms of Use for this service. Any acquisition of personal data about the shopping behaviour is subject to the customer’s express approval.
Why is it not possible to use the Mobile Shopping Assistant to also pay directly by Near Field Communication (NFC)?
So far, no mobile phone is available on the market which supports both systems. However, the technological development of mobile phones is advancing rapidly. Therefore, we are confident that mobile phones will soon be introduced on the market, which offer the prerequisites for a comprehensive shopping service.
How safe is payment by Near Field Communication (NFC)?
As the first company worldwide, the real,- Future Store is testing a coded NFC wireless communication system for data transmission. It is not possible to spy on the payment data. In addition, the payment data are saved in coded form on the mobile phone and are PIN protected. As a result, the whole procedure is absolutely safe and the user has full control at any time about which function he wants to use. In addition, no bank data are transmitted, but only the customer’s Payeasy identification.















