Infosys

Infosys defines, designs and delivers IT enabled business solutions for its clients to win in the flat world by providing them with strategic differentiation and operational superiority. Infosys brings together its expertise in consulting, IT services and BPO to create solutions that allows its clients to make money from information, to increase their customer loyalty through faster innovation, to restructure their cost base. Infosys’ service offerings span business and technology consulting, application services, systems integration, product engineering, custom development, maintenance, re-engineering, independent testing and services, IT infrastructure services and business process outsourcing. The company operates since 1981 in 26 countries with more than 100.000 thousand employees.

Specifically for the consumer retail industry, Infosys offers solutions like RFID based visibility solutions, Multi-Channel Commerce, Logistics Optimization, Master Data Management, Category Analytics, Supply Chain Management, Store Labor Optimization, Sustainability solution, etc.

ShoppingTrip360 is an innovative managed information service from Infosys. Through a network of in-store wireless sensor based applications, ShoppingTrip360 offers visibility to shopper and shelf activity with unprecedented granularity. With features that empower shoppers to participate in the network using their personal cell phones, the service allows people (shoppers), places (retailers) and products (CPG companies) to collaborate in real-time at the point of purchase. ShoppingTrip360 is a based on a network of tiny wireless devices that can be deployed with minimal impact on existing store layouts and operations. ShoppingTrip360 services with specific feature sets can be introduced into this network incrementally and with minimum infrastructure requirements.

Infosys invests significantly in technologies that have the potential to provide business benefits to its customers. This intellectual property (patent pending) is leveraged to build solutions that address specific problems faced by the industry. Innovative business models around commercialization allow our customers adopt these technologies at low Total Cost of Ownership (TCO)

Infosys has helped its customers gain visibility when it matters most using solutions that leverage innovative technologies.

The consumer retail industry is of strategic importance to Infosys and contributes to more than 14% of Infosys revenues. The company is fully aligned with Metro’s vision of innovation through cooperation between companies from retail, consumer goods, IT and service sectors.
Infosys is excited to partner with the Future Store Initiative to validate and demonstrate its innovative offerings to the industry. Through solutions like ShoppingTrip360, Infosys offers value for retailers, consumer goods companies and shoppers. Future Store Initiative forms an ideal platform to collaborate with these entities in a shopping trip.

Traffic HeatMaps are measuring in-store traffic using a combination of wireless Foot Fall counters (at specific locations), wireless sensors on shopping trolleys and shopper interest at a particular product bay.

Smart Shelf Pads are monitoring inventory levels of merchandise and provide actionable insights like out-of-stock alerts and inventory velocity.

The Shopper Concierge allows the shoppers to connect with retailers and consumer brands at the 'moment of truth' inside a retail store.

Ambeshwar Nath
Germany Retail, CPG and Logistics – Practice Lead
Infosys Technologies Limited
TOPAS 1 Mergenthalerallee 77
65760 Eschborn/ Frankfurt
Phone: +49 1733 084 504
E-mail:  ambeshwar_nath@infosys.com
 www.infosys.com